RockShox Suspension & Spares
Special Orders for RockShox Spares
All the spares we stock are on our website. We do not have other RockShox spares in stock.
As there are so many RockShox forks and shocks, and they often change from year to year, we cannot offer advice on what part you will need for your RockShox fork or shock in response to email or telephone enquiries. We can of course offer this advice if you bring your fork or shock in to our shop.
You may be able to use the RockShox Tech Site to work out which part you need. As well as User Manuals, you can download a spares list, which is a pretty big PDF document. This is our primary source of info.
We are willing to special-order RockShox parts for you, subject to availability, if you can supply us with the relevant RockShox small part number. We will charge a special-order fee of $10 to cover part of the freight charge we will pay to obtain such items, and in recognition of the extra staff time taken in placing such orders. This fee is in addition to our usual freight charges. If the part you need is for a bike, fork or shock you bought from us, we will not charge this fee.
We ask you to be sure you are ordering the correct part as we are not willing to accept returns of special ordered items that we do not hold in stock.
Once you know the part number and description of the part you need, and the wheel model it is for, you can send us an email or ring us on 02 4474 3978 with your enquiry. We will then let you know if the part is available and if so, its price.