The following is a sample of the positive feedback Moruya Bicycles enjoys from its customers. If you'd like to contact us, click here.
Hi Guys, just a quick note to say thank you. My parcel has just arrived and
everything is spot-on!
Great to see an Aussie business doing the online thing so well - a bit sad
for the retail shop owners but times are changing so that's life.
Keep up the good work - I'll definitely buy from you guys again.
Hi Moruya Bicycles
my order arrived two working days after I ordered it.
Such great service.
Thank you very much guys.
Hi Moruya Bicycles
My wheel arrived this morning about 10am via the cheerful Australia Post
man. It now has the cluster and tyre/tube fitted and is ready to go back
down the coast for my "holiday house" bike at Berrara.
Many thanks for a great product at a good price and some excellent service.
>From one happy customer/cyclist
Just thought I would let you know that my parts arrived on Tuesday as I requested and that I am very pleased with the great service you provided me and
your range of parts available on the web. Keep up the great work.
To Whom it may concern. Received the goods this morning in good order and
condition. Very happy with the service and appreciated the phone call
regarding the tube size. Thank you for going the extra yard.
Just wanted to let you know your service was exceptional! I ordered a set of Deore Rapid Fire levers and #65 Derailleur Hanger from you on Wednesday night and it arrived here in Perth, WA today. Unheard of for and Australian outfit, so fabulous to experience. Thanks so much; I'll be back! Oh, and I LOVE the statement about $1,000,000 for International Freight... very Austen Powers...hilarious... you must see it all!
The scooter was delivered 24/5.
It's terrific. My grandson's going to be chuffed.
Thanks for the fantastic service.
Having placed the order on Wednesday, I received my gear this morning, just in time for the weekend. Excellent service!
Many thanks for helping me with this. Your customer service is exemplary and although this bike rack didn't work for me, I am now an advocate of your store.
I received the package with the spokes I ordered today. Although I still
have not been able to verify that I have ordered the correct spokes I must
say this was great service. Thanks a lot for your help and very quick
delivery. I will bring the spokes to the bike-shop tomorrow and then I will
find out if they fit.
Thanks again, Finn
To the staff at Moruya Bicycles.
Just letting you know that my 4WD spare tyre mounted bike carrier arrived at my door this morning.
Thank you very much for your fast and reliable service. I am sure to shop with you in the future and recommend you to others.
Goods received this morning. Thanks again to Moruya Bicycles for very
quick service which will keep me on the road. Cheers.
I received the Jagwire Cutter yesterday and very happy with the product and
the whole buying experience.
Thank you very much for a professional service.
Thanks for the great service....the part arrived in time for the bike shop
to install and me to get in some good riding on the weekend. Next time I am
hunting for a part, you will be my first contact point!!
Just got your Phone message re my rear wheel refund--Thanks a lot--You
have my bike business from now on-exellent!!
just ordered a Carver Surf Board rack for my bike off your website. Just really wanted to say that it's nice to come across a website that works, is clear and just simple to use. It is a rarity to see in the wonderful world of internet....
Received my order this morning.
Many, many thanks to all there at Moruya, and hope to shop with you again
Very best regards to all.
Mi Mark. Have received (and fitted) Dragester handlebars you sent, and I'd just like to say thank you for the product, the service and the fast postage. I've already put your shop in my 'favourites', for whatever I need/want in the future. Thanks again, J.
The shirts arrived yesterday - perfect. Doing business with you has been an easy experience & I'll make sure I keep on eye on your website for future purchases.
Hi Mark, here is a picture of a bike my Son & I built before Christmas.Headset, headstem, bars, grips, brakes, brake levers, seat pole, sprocket, chain, cranks & bottom bracket all came from Moruya.Cheers Brian
Got the right bits you are a star, hope everything came through at your end. Pleasure doing business.
You people have what appears to be a very tidy bike parts online shop, quick service, and you have the little things. Good luck with it.
Thanks very much mark,
I really appreciate your service. It has been honest and clear. The customers service industry is becoming less personal these days with the internet and when you find honest person to person attention it is of great value. Your site has been added into my book marks for repeat business.
Thanks again. Andrew
Adamstown Heights, NSW
Appreciate your patience and assistance. Well done, you got the sale and a loyal customer.
Thanks, it arrived yesterday and already installed. That was veeery fast!
Fitted perfectly. You can add that hanger to your list of suitable bikes it fits. Have bought parts for the kids bikes from you before and always happy with the service and rapid turnaround. A very happy customer.
Mark thx the helmet arrived on Friday appreciate the patience with the mucking around, do you do any clothing, if so can you forward me a brochure. Once again thx from a very satisfied customer.
I received my order yesterday of 2 scooters. Thankyou so much for your great service. We have looked for these particular scooters in our own town for so long with no luck…Gympie business do not offer any service to order scooters in for people.
Dealing with your business and staff has been an absolute pleasure and easy.
Thankyou so much
Hello Mark The trailer arrived on Wednesday. Hope to trial it this weekend. Thanks for the great price and prompt & friendly service.
"Thanks Mark – the light arrived today and I used it on my training ride tonight - all good. I appreciate your prompt and efficient service and look forward to doing business with you again.
Thankyou for your efforts in getting this to me quickly! Ordered on Tuesday night, in my hands on Thursday! Cant ask for any more than that!
Keep up the good work!
Thank you very much - I had actually measured the cone length as 14mm, but guessed it must have been 15mm - the nearest Shimano one. So I'm sure you are right on with your identification (as a Formula hub)! I've just ordered the cone and a chain and 2 gear cables - total $58, paid by bank transfer.
(PS - I think I'll adopt you as my local bike shop, being not very keen on my nearest one - and I don't actually know where Moruya is!). Cheers, Pete."
"The first one was so awesome, I'm ordering a second one for my other bike. Thanks heaps guys!"
Cheers Mark!Got the saddle today, it rocks! My arse is forever grateful... replaced a WTB Speed V which was falling apart after several English winters. Thanks for the prompt service!
"Hi Mark. Thanks heaps for that. You know, its the little things in life... Ipumped up my tires before riding this morning and took great joy in noleaking air - having to pump fast enough to gain on the little bugger is nowa thing of the past.
So thanks again for tracking them down (no pun intended). I'll be sure tocheck your web site when I need bike parts, tires etc.
The topeak rack and panniers I had on a previous order arrived today. I just wanted to say thanks for the speedy postage and professional packing job. I was really impressed both with the products and the way it was handled by Moruya bicycles. I will always check your fantastic website before I buy any of my future cycling parts or accessories.
Moruya Bicycles. ABN 27 559 728 517. 10 Ford St Moruya NSW 2537 Australia.