Freight

Automatic Calculation of Freight Charges

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All our freight charges are calculated automatically for you by our website at the checkout, before you need to enter any personal information.

So you can experiment with various order sizes to see how the shipping will be affected.

You can also click on the "plus shipping" note below the add to basket icon on each product in the website for a calculation of the shipping charge for that item alone.

Delivery Charges Within Australia

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You have two choices of shipping method for orders to be delivered withing Australia: Parcel Post or Express Post (both via Australia Post).

Parcel Post: $8 for any order up to 3kg shipping weight. Larger packages are charged according to shipping weight and the state we're shipping to. The additional charges for large parcels are very reasonable.

Express Post: $15 for any order up to 3kg shipping weight. Larger packages also are charged according to shipping weight and the state we're shipping to. Additional charges for large parcels are quite high - especially for destinations outside NSW.

Express Post not available on all items: We charge the $15 amount for shipping weights up to 3kg based on the use of an oversized 3kg Express Post satchel. Some items that are less than 3kg however, will not fit in these satchels and are therefore very expensive for us to Express Post, especially interstate. So, rather than increase the shipping weight of these products (for example wheels and baskets) which would also increase the Parcel Post charges unfairly, we've simply removed the Express Post option from these items. If you place an order including one of these items, you'll only be given the Parcel Post option at the checkout.

International Freight

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We send our internaitional orders via the Australia Post International Post service.
This service is economical and covers the globe. Deliveries can be expected to take 7 to 14 days for international parcels. You'll be notified by us when we have your order ready for shipping and that it will be posted with the next post run (within a day). These deliveries are not trackable, so after the parcel is sent we simply need to wait for the delivery to happen (just like when we're expecting a Christmas Card from Grandma!)